Introduction
Welcome to GasCalc. This Privacy Policy explains what information is collected when you create an account, subscribe to our service, and use our cloud-sync features, and how that information is handled. Our commitment is to protect your privacy while providing you with a secure and functional service.
This policy pertains to the account and billing information required for a subscription, as well as the calculator preferences, and report data synced to your account for cross-device access.
Information We Collect
To provide user accounts, cross-device sync, and subscription services, we collect certain information. This data is handled by our application and our trusted third-party platform partners:
When you register, we collect your email address and password (which is securely encrypted) to manage your login session.
If you add branding to your PDF reports, we save your preferences (such as your name, business name, license numbers, and custom logo URLs) to your user profile.
We store your application settings, such as your theme choices, gloved mode state, and customized pipe preferences (such as disabled pipe materials and sizes).
Our payment partner collects necessary billing details (name, address, card info). We do not store or process your credit card numbers on our servers.
How We Use Your Information
The information collected is used solely for the following purposes:
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To create, manage, and secure your GasCalc user account.
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To process payments and manage active subscription tiers securely.
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To sync your settings, custom pipe preferences, and saved calculator reports dynamically across all your devices.
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To communicate with you regarding your account, such as for billing notices, password resets, and important service updates.
Third-Party Services and Data Handling
We use industry-leading third-party specialists to handle authentication and payment processing securely. We do not store payment card data on our own servers.
(Auth & Database)
We use Supabase to manage user authentication, account databases, user profile settings, and cross-device calculator report syncing. When you create an account, log in, or save a report, you are interacting with the Supabase platform.
(Payment Processor)
We use Stripe for secure payment processing. We do not see, handle, or store your credit card details. This information is provided directly to Stripe, which is certified to the highest industry-level of security compliance (PCI-DSS).
We encourage you to review the privacy policies of these providers.
Calculator Data & Cloud Sync
To provide a seamless experience, GasCalc allows you to save calculation reports and sync your work across multiple devices (such as your PC, phone, or tablet).
When you are logged into your account, the data you enter into the calculators and your saved reports are securely transmitted to and stored on our cloud infrastructure powered by Supabase. This ensures you can access your work wherever you go.
Strict Association & Privacy
This calculator data is strictly associated with your personal account. It is used solely to provide you with the cross-device sync feature and is never shared, sold, or used for advertising purposes.
Data Retention & Account Deletion
We retain your account information, preferences, and saved reports in our cloud database for as long as your account remains active.
If you choose to close your account, your profile details, custom settings, and saved calculator reports will be permanently deleted from our active servers. You can delete your account at any time using the "Delete Account" option in the application settings. Please note that some transaction and billing records may be securely retained by our payment processor (Stripe) for standard accounting and legal compliance purposes.
Your Data Rights
You have full control over your personal data. You have the right to:
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Access the personal data we hold about you.
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Request corrections to any inaccurate information.
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Request the permanent deletion of your account and associated data.
To exercise any of these rights, please contact us at support@gascalc.com.au.
Cookies & Session Storage
Our application and Supabase use essential session tokens (cookies or Local Storage entries) to keep you authenticated. These are functional tokens necessary for the service to work and are not used for advertising or cross-site tracking.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify registered users of any significant updates.